Contact Us
Whether you've spotted something that needs updating, want to flag an operator detail that's changed, or have feedback on how we cover sweepstakes and social casinos, this is the place to reach out. We read every message and use them to keep our reviews accurate.
What we can help with
Sweepstakes Casinos is an independent research and comparison site covering sweepstakes and social casinos available to US players. We're not a casino ourselves, and we don't process deposits, redemptions, or account verifications for any of the platforms we write about. That means there are things we can help with, and things that need to go elsewhere.
- Corrections to bonus terms, eligible states, or offer details on any platform we cover
- Feedback on our editorial ratings or how we've described a specific operator
- Questions about our review methodology or how a page was researched
- General suggestions for topics or operators you'd like to see covered
What we can't help with
Because Sweepstakes Casinos doesn't operate any casino platform, we're not able to assist with account-specific issues. If your question involves any of the following, you'll get a faster answer by going straight to the operator in question:
- Login problems, password resets, or account access on a sweepstakes casino site
- Sweeps Coins redemptions, identity verification, or payment processing
- Bonus crediting, coin balances, or promotional code issues
- Billing disputes or refund requests tied to a coin package purchase
Each platform listed in our rankings — including the team behind this site — publishes its own support channels, typically through in-app help centres or a contact page on the operator's own site. Their support teams have access to your account and can actually resolve these issues; we don't.
Before you write in about a specific platform
If your message concerns one of the operators we've reviewed — Spinblitz, Crown Coins, Lone Star, Free Spins, SplashCoins, MegaBonanza, Spree, or Crash Duel — it helps if you can tell us:
- Which platform your question relates to
- What you saw on our page versus what you experienced or found on the operator's own site or terms
- The date you checked, since welcome offers, eligible states, and coin packages change without much notice
This lets us verify the discrepancy and update the page if needed, rather than just noting a general complaint.
Availability and legal questions
We get a fair number of messages asking whether a particular sweepstakes casino is legal to use from a specific state. We can't give a definitive answer on that — sweepstakes casino availability varies by state, laws change, and operators set their own eligibility rules that can shift over time. The most reliable source is always the operator's own terms and conditions page, checked at the time you're considering signing up. Our Responsible Gambling page has more on how to play within your means, and our Terms and Conditions page explains the basis on which we publish our research.
Response times
We're a small editorial team, so replies aren't instant, but we do work through messages in the order they arrive. Detailed, specific messages are easier for us to act on quickly than general ones — the more context you give us about what you saw and where, the sooner we can look into it and, if warranted, update the relevant page.